Home of the UK’s largest stairlift showroom offering your perfect mobility lifting solution
Based in Baldock, Hertfordshire. Covering Herts, Beds, Cambs, Bucks and North London

Response to COVID-19 Virus 20/03/2020

During these unprecedented times, EMS remains resolute and determined to provide solutions and support to some of society’s most vulnerable people. We are working extremely hard to maintain the independence of the elderly and physically impaired to enable safe mobility in their homes and facilitate their care givers.

As we set a course to beat the Coronavirus pandemic, we are acutely aware of the challenges we all face, particularly for the older members of our society who are at an increased risk of illness. As circumstances change rapidly, we would like to assure you that we have a robust supply chain and business continuity plans which we are reviewing regularly in conjunction with the advice and guidance from the Government and Public Health England.

We are doing everything possible to safeguard our employees, suppliers, partners and customers. We are prioritising our resources to ensure that we are still able to meet the demands of our customers and our teams are motivated and mobilised to maintain the levels of support and care that our customers have come to expect from EMS.

There will unfortunately be restrictions to some non-essential works as we have tightened up our health and safety protocols. Our employees are taking all necessary precautions to ensure that we can maintain a “business as usual” footing as the situation develops. Many of our employees are now working from home thanks to our responsive preparations and quick decision making at the start of this crisis. Efforts are on-going to extend remote working to as many staff as possible to prioritise and reduce the risks for staff that remain working at our HQ as well as field based teams.

Other steps we are taking include:

  • Rigorous Hygiene (extra soap, hand sanitiser and disinfectant spays for hard surfaces)
  • Checking if the homes we are visiting have people living there who are “self-isolating”
  • Contactless greetings and maintaining safe distance between people in the workplace and in homes
  • Using technology (where possible) to assist people over the phone, internet or by using Skype
  • Additional PPE distribution to all field based staff (gloves, sprays, gels and masks)

We are currently running at full strength. Thanks, in no small part, to the swift and decisive action taken by our management team. We will continue to supply and maintain our much needed equipment and services to our vulnerable customers. The majority of whom are completely reliant on them to make everyday life possible around their homes. By everybody working together and taking extra precautions we will significantly reduce the risk of contagion, allowing us to maintain critical services and equipment for the most vulnerable in our society.

From all in the EMS family, let’s all stay safe and beat this virus together!

Our Accreditations

Construction Line
Construction Line
CHAS Accredited
CHAS Accredited
NIC EIC Approved
NIC EIC Approved
Trading Standards Institute
Trading Standards Institute
British Healthcare Trades Association
British Healthcare Trades Association
Which? Trusted Traders
Which? Trusted Traders
Safe Contractor
Safe Contractor
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