Home of the UK’s largest stairlift showroom offering your perfect mobility lifting solution
Based in Baldock, Hertfordshire. Covering Herts, Beds, Cambs, Bucks and North London

Customer Feedback

Published 14/11/2016

At EMS Stairlifts we strive to deliver a great customer experience and to be the best that we can be for our customers. It therefore fills us with great pride when we receive such lovely testimonials and thank you cards in confirmation of this.

We just wanted to thank all of our clients for sending us your reviews on our service. We have proudly displayed many of them in our showroom and we have selected a few for you to read below.

"I would like to praise the engineer, Tom, who came to repair our stairlift on Friday afternoon, he came to alter some settings on the circuit board that had been fitted a few days earlier, what should have been a 30 minute job ended up being a lot harder. In total he spent over 2hrs 45 minuates with us, and ensuring it was all working properly. He was very helpful, a clean worker and explained everything he was doing as he went along. Considering he was on call that night his care in getting the stairlift working was outstanding. He is a fine example to have working for your company and thought he deserved a mention. Big thank you!" Customer, Hoddesdon

"A big thank you for your service, you made me feel extremely comfortable. My cancer nurse also took some leaflets away to give to her patients as she listended to my opinion on your showroom and company. To have my freedom back is so important to me, so nothing more to say. Thank you, and best wishes to you all!" Customer, Henlow

"Just a note to say thank you for your care and help in getting mum her new stairlift in a relatively short time. Not only has it made a big difference to Mum but it has also given me peace of mind too. Thanks everybody for caring, and for a very good service." Daughter of Customer, South Oxhey

A selection of our lovely thank you cards:
Thank You Cards