Our stair lift broke down between Christmas and New Year, which meant my wife was restricted to upstairs and unable to get down stairs. We are just sending a note of thanks to your company, for your prompt, professional and caring service given to us it was nothing short of marvellous. Even though your offices were closed your staff managed to rectify the problem, would like to pass on our thanks especially to Alex who managed the logistics through out and kept us informed and to Jack for installing a new unit. Many thanks again.