Home of the UK’s largest stairlift showroom offering your perfect mobility lifting solution
Based in Baldock, Hertfordshire. Covering Herts, Beds, Cambs, Bucks and North London

What our clients think of EMS

We always strive to deliver a great customer experience and are careful to constantly monitor the service that we provide.
Just recently we completed a survey that reported 99% of our customers would recommend our services to others. It gives us great pleasure to hear about how our products have improved independence and value of life. Below you can see some examples of our recent testimonials:

Finished To A High Standard

EMS Stairlift Reviews The work was finished to a high standard. George Mocan who carried out the job is a diligent, hard working and courteous man who went out of his way to find the best solution for my wife. I would have no hesitation in recommending EMS Stairlifts and George both to Barret Council and to friends who may need similar work done. I can assure you as a retired professtional builder I do not give such praise often.

So Kind and Polite

EMS Stairlift Reviews Recently your engineer services my stairlift and was so kind and polite explaining everything and even cleaning my lovley white pipes. As I am now in my 90th year, I do rely on my lovley stairlift and need to know how it works in case I forget. Thank you very much for your help!

Prompt & Professional

EMS Stairlift Reviews A good, well carried out job. No problems at all.

Couldn't be better

EMS Stairlift Reviews They installed a stair lift for my mum. They were wonderful, helpful, informative and efficient. The lift arrived within the estimated arrival time and all the arrangements they made about payment and installation went exactly as planned. I highly recommend them.

Outstanding Work

EMS Stairlift Reviews Have no hesitation in recommending EMS to anyone in need of a stairlift. Very professional in all areas.

Worked quickly and quietly

EMS Stairlift Reviews Alex turned up promptly and worked quickly and quietly. After a couple of hours he asked me to have a trial run and told me about safety and operation. The whole experience was much better than expected and enables me to stay in my home.

Delighted with the work

EMS Stairlift Reviews EMS Lifts installed a stairlift for me that went straight to my bedroom. I was absolutely delighted with the work that they completed and it has completely changed my life for the better.

Helpful staff

EMS Stairlift Reviews They installed a stairlift for me and I have been very happy with the work completed. There have been no issues since its installation and it's all working perfectly.

Very impressed

EMS Stairlift Reviews We were very impressed by your friendly helpful staff. Matthew was so kind understanding when we visited the showroom and also when he came for a site visit. The whole process has been stress free. It was delivered on time and the engineer who installed the lift did a first class job.

The ramp is brilliant

EMS Stairlift Reviews Just want to say a big thanks for the job and the work you did, the ramp is brilliant and perfect for getting dad outside. We got my dad outside straight away on Saturday morning and he was so happy, 1st time in 6 months.

The whole family really appreciate you getting this job done at such short notice and has made such a big difference already!

A big thank you

EMS Stairlift Reviews Just a big thank you for all the attentention given to us when purchasing our stairifts. Along with understanding our personal difficulties you made the experience an absolute joy.

No hesitation in recommending

EMS Stairlift Reviews Having been told by a number of stair lift companies over the past few years, that it was not possible to fit a stair lift in our olde world property. EMS were recommended with the endorsement 'If they can't fit one, then no one will'. Well I am so glad that I did contact EMS as my Dad, having just celebrated his 100th Birthday is now enjoying the leisurely ride instead of walking the stairs. The whole process from start to installation was second to none, so have no hesitation in recommending them.

Polite, Efficient and Competent

EMS Stairlift Reviews I was very impressed with the service we received from your company, being polite, efficient and extremely competent. I would have no hesitation in recommending your company.

Very satisfied

EMS Stairlift Reviews I was very satisfied with the level of service and attention received by EMS Stairlifts. They dealt with my parents in a respectful manor from start to finish and I would recommend EMS to any persons enquiring about stairlifts.

So Impressed

EMS Stairlift Reviews From our first phone call to your offices we have been so impressed by your friendly helpful staff. Matthew was so kind and understanding when we visited the showroom and also when he came for a site visit. The whole process has been stress-free. It was delivered on time and the engineer who installed the lift did a first class job. He worked quietly: in fact we almost forgot he was there, and the staircase was spotless when he left.

So Kind and Polite

EMS Stairlift Reviews Recently your engineer services my stairlift and was so kind and polite explaining everything and even cleaning my lovley white pipes. As I am now in my 90th year, I do rely on my lovley stairlift and need to know how it works in case I forget. Thank you very much for your help!

Book to visit our showroom today

If you have any questions or queries, please do not hesitate to fill in the form above and we will respond as quickly as possible. Alternatively, you can call us on 01462 499700
Story
Quotation Mark
After having a fairly hard sell from one national company, we got EMS around. Matt turned up an didn't try and push a sale at all. He simply gave us his opinion on what would be best for us and quoted a price. He then said give us a call if you want to proceed. No follow-up sales call at all. We did proceed and within five weeks Paul the fitter arrived. He worked quickly and thoroughly, and left the house very clear. Highly recommend.
Quotation Mark
G, May 2017.