Providing freedom in mobility since 1988
EMS Lifts is a family-run, independent supplier of stairlifts, home lifts and ramps, established in 1988. Try before you buy at the UK’s largest stairlift showroom in Baldock, then let our local engineers install and look after your stairlift, with 24/7 breakdown cover.
Find the Right Solution for Your Home
What our customers say
Try before you buy
Visit the UK’s Largest Stairlift Showroom
Visit the UK’s Largest Stairlift Showroom
Our Baldock showroom has more stairlifts on display than anywhere else in the UK, alongside home lifts and mobility products. Sit on different models, try the controls and compare seats and footrests with an advisor on hand. Visits are by appointment, so you get one-to-one time with no pressure to buy.
independent suppliers
More Choice, Unbiased Advice
More Choice, Unbiased Advice
We’re not tied to one manufacturer, so we recommend the stairlift that suits your stairs, your needs and your budget, not the one we have to sell. Choose from new and reconditioned models from leading brands including Access, Bruno, Otolift and Platinum. Book a free home survey to receive a clear recommendation and a no-obligation quote.
Not Sure Which Stairlift Will Fit?
Book a free home survey. We’ll measure your staircase and talk through your options.
24/7 breakdown support
Local Engineers, Fast Response
Local Engineers, Fast Response
Our installers and engineers live and work across Hertfordshire, Bedfordshire and the surrounding counties, so help is never far away. They know the area, reach you quickly and provide a same-day response to emergency breakdowns, 24 hours a day.
Watch a Real Installation
Watch a Real Installation
Watch the story of a local customer who needed a stairlift for her husband to ensure they could remain in their home. They chose EMS Lifts to install the Flow X and have been thrilled with the smooth and efficient installation process.
Aftercare you can rely on
Covered 24/7, 365 Days a Year
Covered 24/7, 365 Days a Year
Buying a stairlift is the start of our relationship, not the end. Every EMS installation can be backed by a servicing plan, priority breakdown response and engineers on call around the clock, for private customers and organisations alike.
Need a Stairlift Quickly?
We offer same-day installation on selected straight stairlifts. Call our team to check availability.
Our Expert Advice
Explore our FAQ section for swift answers to your stairlift and mobility solution questions, helping you make informed decisions with ease.
Stairlift costs vary depending on type and features. Typical starting prices are:
- Straight stairlift: From around £2,000.
- Curved stairlift: From around £4,500.
Additional costs may apply for custom rails, powered options, or extended warranties. EMS Lifts provides free home assessments and tailored quotes to give an accurate cost based on your property and needs.
- Straight stairlift: Typically 2–3 hours.
- Curved stairlift: Usually 4–6 hours due to custom rail design.
EMS Lifts also offers same-day installation on selected straight models, minimising disruption and providing fast access when needed.
Yes, you can get a stairlift for free. In some cases, you may be eligible for financial assistance through a Disabled Facilities Grant (DFG) provided by your local council.
- Eligibility: Based on need and sometimes means-tested.
- Coverage: May pay for part or all of a stairlift installation.
- Application: Involves a home assessment arranged through the local authority.
EMS Lifts can support customers in applying for grants and provide the necessary documentation.
The “best” stairlift company depends on personal needs, but EMS Lifts is a trusted UK provider known for:
- High-quality straight and curved stairlifts.
- Expert installation and aftercare.
- Clear pricing and transparent advice.
- Carbon-neutral, family-run operations.
Customer satisfaction, fast response times, and tailored solutions make EMS Lifts one of the UK’s leading stairlift companies.
Important factors include:
- Staircase layout – straight or curved.
- Mobility needs – seated or standing models.
- Weight capacity – ensuring safe use.
- Seat design – size, upholstery, and comfort features.
- Additional features – powered swivel seat, folding footplate, or remote controls.
EMS Lifts provides free home surveys to assess needs and recommend suitable options.
The cost of servicing varies depending on the stairlift model and the level of service required. EMS Lifts provides tailored quotes following an assessment.
Service plans may include:
- Annual servicing.
- Priority breakdown response.
- Parts and labour cover.
- 24/7 call-out support.
This offers predictable costs and peace of mind that your stairlift is kept in safe working order.
Yes. EMS Lifts can safely remove and re-install stairlifts during home renovation or building projects. Professional removal is important to:
- Protect the rail and drive system from damage.
- Ensure correct reinstallation.
- Maintain warranty coverage.
Most removals and reinstalls can be completed within a few hours.
A stairlift specialist can carry out a home survey to assess whether your staircase is suitable. Key factors include:
- Staircase type – straight, curved, or spiral.
- Width of the stairs – slimline models are available for narrow staircases.
- Headroom clearance – ensuring safe entry and exit.
- Landing space – enough room at the top and bottom for safe transfer.
Most modern stairlifts can be adapted to fit a wide range of staircase designs.
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Award-Winning Service
Sustainability Award Gold Winner 2025
SME of the Year 2025
FSB East of England Family Business Award 2024
Best Stairlift Installation Company 2023
Best Stairlift Installation & Maintenance Company 2023
